Referral information for Vets

  • Please contact us with the client's and pet's details. You can do this by phone or e-mail  This email address is being protected from spambots. You need JavaScript enabled to view it. . If you need to discuss the case with Marlies first, please call or e-mail  This email address is being protected from spambots. You need JavaScript enabled to view it. . We prefer to call your client and arrange that appointment, then let you know when it is scheduled for.

  • Please note that we work by appointment only. We do our best to accommodate your clients and find a convenient time for them. A consultation is typically 1 hour long, so it can be difficult to 'quickly squeeze someone in'. In the case of an emergency, please call ahead, so we can reschedule other appointments to accommodate your client.

  • Please send us all the information on the patient relevant to its current problem. If this is a long history, it helps if you can send it ahead. Please remember to give relevant radiographs to the client - we will return them to you once the investigation / treatment has been completed. If you have digital images, by all means send jpgs ahead by e-mail. If at all possible, please also give the client a CD with the images and your image manipulation software. This means I can get the most out of your images.

  • We prefer to see an animal for a consultation first. In addition to a thorough clinical examination, this includes a detailed analysis of the history, advice on the most cost effective / direct way to work up the case to reach a diagnosis, the requisite literature searches as well as treatment recommendations.

  • We do accept cases for ultrasound examinations or blood pressure checks without prior consultations: but understand that I can then offer no or only very limited guidance on case management. 

  • We will send a written referral letter, usually on the day the patient is discharged, usually by fax and /or e-mail unless you have specifically requested otherwise. If a delay is anticipated, we will usually phone or e-mail you and give you an interim report.